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To Parents

We understand that the idea of your child buying something on the internet can be worrying so we will quickly explain it to you. Your child is playing on an online world, with other players, each player starts with a default rank, that already comes with many features. Essentially the rank may give them access  to more features, cosmetics, or commands in game. Basically it just makes the play experience more enjoyable and it helps support the server as well. Ranks are not a requirement and will not make them better at the game.


To Minors (18 & Under)

We understand that you want to purchase a rank our server. While we appreciate your support, it is important that you get parent or guardian's permission before purchasing. This also includes using their credit or debit cards. XanthaCraft Network will not take responsibility for any repercussions you may receive from purchasing a package on our store without permission. YOU ARE RESPONSIBLE FOR YOUR ACTIONS! Please read our refund policy below as it applies to this scenario.

Refund Policy 

Since you are purchasing a Digital Intangible Item, there is a strict NO REFUND POLICY.  You can not give back or replace the items that are given at purchase. No refunds will be given under ANY circumstances! Opening a Paypal dispute will result in your account on XanthaCraft Network being BANNED.



Privacy Policy

All Information that is required to share in order to purchase our items is not shared with Third Party Services and is stored securely through Tebex.

Support

For Support, Questions, Concerns, or if you haven't received your rank after 5-10 minutes. Please join our discord and open a ticket, and we will assist you as soon as possible (preferred method) .
Or send an email to support.xanthacraftnetwork@protonmail.com